Assistant Manager

Job ID
167 North Hamilton Avenue
US-CA-Palo Alto


Manages the day-to-day operations of a LYFE Kitchen restaurant; ensures a strong focus on food and Guest satisfaction. Develops, directs, and supervises Managers and hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation. Responsible for ensuring guest satisfaction that is personable, informative, fast, accurate and memorable, responsible for the development of Certified LYFE Coaches and Team Member training.


  • Execution of all systems according to LYFE Kitchen standards, including our unique service standards,

ensuring Guests feel good about their choice to do something good for their bodies by eating our food; table touches by management and LYFE Ambassador execution

  • Execution of hourly and Certified LYFE Mentor training programs
  • Maintaining work scheduling that meets operations and labor expectations
  • Ensuring restaurant marketing by the FOH staff to include new menu roll out, beverage program and retail sales
  • Staffing and training of FOH Team Members to include quarterly validations ( one per quarter per Team Member) in addition to initial training at hire
  • Identifying potential Shift Supervisors; working with the General Manager in SS selection and mentoring
  • Maintaining an energetic, friendly working environment that limits employee turnover and accents high performance
  • Maintaining cleanliness and repair of all FOH equipment and performing the cleanliness walk through weekly with the General Manager
  • Providing weekly/monthly scorecard updates to management team
  • Preparing for and delivering focused and timely communication at weekly manager meetings
  • Regularly reviewing and maintaining each FOH LYFER’s development plan; conduct weekly assessment of plan with GM during assessment day
  • Schedules self-development time with GM weekly


  • Lives our Vision, Mission, and Values.
  • Exhibits:
  • Excellent leadership and motivational skills.
  • Excellent interpersonal/listening/communication skills
  • Leads change and innovation, shows ability to be flexible and think out of the box, open minded
  • Build and leverages talent in the HOH, through on-going feedback, observations and demonstrating respect for the diversity of talent on the team
  • Plans and acts strategic by always putting plans of action in place where needed, using the Accountable Leadership Model when planning or redirecting focus and through delegation to the team
  • Excellent problem resolution/Guest recovery skills.
  • Attention to detail and analytical skills.
  • Executes for results by setting high standards for self, asking questions, taking initiative and staying focused
  • Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
  • Is self-disciplined.
  • Remains positive and calm under stressful conditions.
  • Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).  
  • Strong commitment to serving others.
  • Dependable, trustworthy.
  • Extends themselves to the Guests they serve; wants to become friends with their Guests; is genuinely hospitable, warm, sensitive/polite.
  • Exhibits a neat, clean and professional image at all times.
  • Commits to professional and personal self-development.


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